BT Superfast Fibre broadband

Best BT Superfast broadband offers

BT Superfast Fibre

Previously known as BT Infinity BT Superfast is a broadband service that uses fibre optic cables to provide average speeds of 67Mbps, available in most locations across the UK.

All of the broadband deals come with well regarded expert service, a speed guarantee, a powerful hub, free antivirus software and the option to include BT TV. Here’s an overview of each package available:

Superfast Fibre Essential – BT’s entry level fibre package offers average speeds of 36Mbps and unlimited downloads which for those in smaller households is pretty sufficient.

BT Fibre 1 – The next tier package is BT Fibre 1 offering average speeds of 50Mbps, slightly faster than Fibre Essential but fast enough to cater for households with more than two people and ideal for families wanting to watch movies, avid gamers and those who stream a lot of music and tv. Again this comes with unlimited downloads.

BT Fibre 2 – The BT Fibre 2 package offers average download speeds of 67Mbps and unlimited usage. Speeds considered fast enough to satisfy multiple gadget users and internet users in one household.

BT Speed guarantee

BT offers a stay fast guarantee which guarantees a minimum connection speed or £20 back! If BT find a problem they will reset the hub remotely meaning you don’t have to do a thing, however if the problem is much bigger they will work to try and fix the issue whilst keeping in touch with you. If your speeds aren’t back to normal after 30 days they will give you £20 back. It is important to note here that all fault checks would have to be carried out before making a claim for the Stay Fast Guarantee amount.

BT Smart Hub and BT Smart Hub 2/Halo 2

For all customers signing up to a Superfast Fibre package they will receive a smart home hub free of charge. New customers signing up to either Fibre 1 or Fibre 2 will be in receipt of a higher spec home hub, the smart hub 2 otherwise known as Halo 2 with features including several antennas carefully positioned for optimum wi-fi performance, smart channel selection allowing the device to automatically connect to the fastest wi-fi channel available with specific controls to pause the internet and manage family screen time. Last but not least a smart scan which constantly monitors your hub’s performance.

Anti-virus software from BT

BT Virus Protect is a free anti-virus app for broadband customers providing protection from viruses, spyware and other malware. The app also features BT Web Protect which flags phishing scams and BT Parental Controls to help limit the websites that your children can see.

BT TV

BT TV is also available to all new and existing BT broadband customers.  A BT TV YouView box gives access to premium channels such as BT Sport, Discovery and Comedy Central and catch up TV services such as Netflix and BBC iPlayer. The YouView box also allows you to pause and rewind live tv. Choosing the entry level fibre package will get you the basic YouView box but the more expensive broadband options will ensure you receive the YouView+ box which offers ultra HD access and recording capabilities.

BT Cloud Storage

With Superfast fibre broadband BT have their own Cloud storage solution. BT Cloud allows you to automatically back up and safely store files such as photographs, videos, contacts and documents from a computer, mobile phone or tablet. BT Cloud is completely secure and free to the account holder only. Files can be shared with family and friends but no one else will have access.