Hyperoptic broadband

Hyperoptic broadband featured offers

Hyperoptic broadband review and overview

Who are Hyperoptic? A very different broadband provider that deliver hyperfast fibre broadband, that’s who!

Founded in 2011, its hyperfast service is based on its fibre to the building network also known as “fibre to the home” or “Fibre to the premises”. Whilst most fibre connections incorporate copper cables Hyperoptic is entirely fibre optic boosting speeds and capacity far beyond what other providers can – up to 1Gbps. It does this using its own network and has a strong focus on large apartment blocks and city buildings.

Facilitating the fast connection speeds is the wireless Hyperhub router which uses cutting edge technology and is free to any customers who sign up for any of the Hyperoptic packages. See our in depth Hyperoptic review for our unbiased opinion on the overall broadband offering from Hyperoptic.

Types of Hyperoptic broadband explained

You can get Hyperoptic deals for residential broadband and phone with a range of packages and speeds to suit your needs.

There are four Hyperoptic broadband deals on offer –

• 50Mb Fibre broadband – Fast

Good for streaming and Wi-Fi

• 150Mb Fibre broadband – Superfast

Great for busy multi device households

• 500Mb Fibre broadband – Ultrafast

Heavy users and lots of gadgets

• 1Gb Fibre broadband – Hyperfast

The ultimate experience in full fibre

Reasons to choose Hyperoptic broadband

All come with unlimited downloads and a Hyperhub router.  All are available on either a 12 month contract or contract free which costs extra each month but is more flexible.  With Hyperoptic broadband working on its own network line rental isn’t required but if you do want it there are perks such as evening and weekend calls to UK landlines included in the price, call barring, voicemail and caller display.

Can I get Hyperoptic broadband? Use our Hyperoptic broadband checker!

Currently Hyperoptic broadband it is only available in limited locations. Plans are in place to increase coverage as it is hard at present to get connected unless you live in a block of flats or in a new build. Hyperoptic generally install on a building by building basis. It is worth noting that even if Hyperoptic is available in the building opposite you it doesn’t mean you will able to get it yourself.

So it is particularly important to use our availability checker to see if you can get it in your area.

How good is Hyperoptic broadband?

Reasons to choose Hyperoptic broadband

• Unbeatable broadband speed – because it only deals in fibre you get average speeds of 30Mb. Spend a little extra and the speed shoots up to 150Mb average. Then comes the real head spinner, the 1 Gbps package.  There is nothing in the UK currently that rivals this!
• Unlimited downloads and uploads – the type of fibre used by Hyperoptic means it can offer symmetrical speeds (download and upload speeds are the same).
• No slow-downs, even at peak times.
• 24/7 Customer and tech support – Hyperoptic have a support line 24 hours a day seven days a week handling anything from connection issues to router problems. Another option is to raise a ticket on their website.
• Flexible contract options – Hyperoptic contracts last for twelve months. For those unwilling to commit to a year they offer 30 day no strings attached rolling contracts, you pay more for the latter but would be a good idea if the plan was to move soon.
• Competitively priced home phone services with options for free evening/weekend calls at any time and because Hyperoptic’s service uses fibre to supply your home connection, there is no landline rental to pay and fibre only results in an incredibly clear call quality.
• Running their own network means you can trial run their broadband alongside your current provider to see which one you prefer – no strings attached.

Hyperoptic broadband downsides

• Limited availability – Hyperoptic is expanding quickly but coverage is still limited. That said, Hyperoptic currently cover around 400,000 premises (commercial and residential combined).
• Not the cheapest of packages – Most households don’t need the ludicrous speeds that are on offer. It’s worth asking the question is the increased cost worth missing out on TV services and free Wi-Fi from other providers. There are some really attractive introductory offers where bills can be as little as £20 per month however after the initial contract term the price will rise.
• Non-standard installation can be expensive – you may be liable for an installation fee if you have non-standard installation requirements such as moving an existing faceplate.
• No copper phone line during a power cut – if there is a power cut or broadband outage Hypteroptics telephone service won’t work (this is due to their telephone service working over the broadband connection).